OutPLEX improves patient satisfaction and retention with both inbound and outbound voice and digital messaging solutions including scheduling appointments, confirming client information, insurance processes, retrieving missing data, follow-ups, patient satisfaction surveys and filling schedules to assist in reducing costs from missed visits or no-shows.
Whether traditional telephone calls or digital messaging inquiries, healthcare providers have heavily relied on OutPLEX to provide HIPAA-compliant, empathetic, highly skilled representatives to administer the best patient experience when they truly need it the most.
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